Understanding Automation
Overview
Automation is one of the core philosophies behind JGID.
Many people think automation simply means sending emails or changing a status when something happens.
While JGID can certainly automate those kinds of tasks, its real strength lies somewhere else.
JGID automates thinking.
Rather than asking your team to make the same decisions over and over again, JGID allows you to capture those decisions once and automatically reuse them throughout the life of every Job.
What Is Automation?
Automation is the process of allowing JGID to perform repetitive tasks or make predefined decisions on your behalf.
The key word is repetitive.
If your team finds themselves entering the same information, selecting the same clauses, identifying the same hazards or answering the same questions on every Job, there is usually an opportunity to automate that process.
Automation allows your team to focus on the work that requires judgement while JGID handles the routine tasks.
Automation Begins With Good Information
Automation is only as good as the information it is based on.
The more accurately your Services, Materials, Instruments, Consumables, PPE, Categories and Master Matrix are configured, the more JGID can automate for you.
Good automation doesn't happen by accident.
It starts with good planning.
One Decision, Many Outcomes
One of the key principles behind JGID is that a single decision should benefit the rest of the Job.
For example, selecting a Service may also determine:
- Which Materials are required.
- Which Instruments will be used.
- Which Consumables are needed.
- Which PPE should be worn.
- Which Quote clauses should be included.
- Which legislation applies.
- Which hazards should appear on the JHA.
- Which qualifications are required.
- Which rescue procedures should be available.
Rather than asking someone to remember each of these every time, JGID reuses the decisions you've already made.
Automation Throughout the Workflow
Automation doesn't happen in just one place.
It flows throughout the entire JGID workflow.
Enquiry ↓ Opportunity ↓ Quote ↓ Purchase Orders ↓ Scheduling ↓ Worksheets ↓ Daily Labour Summary ↓ Draft Invoice ↓ Reports
Information captured early in the process continues to be reused as the Job progresses.
This reduces duplicate data entry, improves consistency and helps prevent important information from being forgotten.
Automation Improves Consistency
Two experienced estimators should produce similar Quotes for the same scope of work.
Likewise, two technicians performing the same Job should receive the same hazards, procedures and safety information.
Automation helps standardise the way your organisation operates.
Instead of relying on memory, JGID applies the same business rules every time.
This leads to greater consistency across your team, regardless of who is preparing the Quote or carrying out the work.
Automation Reduces Risk
Many mistakes occur because people forget something.
A permit is missed.
A qualification is overlooked.
A hazard isn't identified.
An important clause is left off the Quote.
Automation helps reduce these risks by automatically including information that has already been linked within your Master Matrix.
It doesn't replace professional judgement—it supports it.
Automation Isn't Artificial Intelligence
Although automation and Artificial Intelligence (AI) often work well together, they are not the same thing.
Automation follows rules that have been configured by your organisation.
For example:
- If this Service is selected...
- Include these hazards.
- Add these Quote clauses.
- Require these qualifications.
Artificial Intelligence is different.
AI can assist with interpreting information, answering questions and making suggestions, while automation applies the business rules you've already defined.
The two complement each other, but they perform different roles.
Small Improvements Become Big Savings
One automation may only save a minute or two on a Job.
However, when that same Job is performed hundreds or thousands of times, those small savings quickly become significant.
More importantly, automation improves consistency and reduces the likelihood of important information being overlooked.
Over time, those benefits often become more valuable than the time saved.
Best Practice
- Capture your organisation's knowledge as you discover it.
- Configure Categories and the Master Matrix carefully.
- Automate repetitive decisions, not professional judgement.
- Review your automation regularly as your business evolves.
- Aim for consistency before complexity.
Just Get It Done!
The goal of automation isn't to replace people.
It's to eliminate repetitive work.
Every decision you capture today is one less decision your team needs to make tomorrow.
That's how JGID helps your organisation become faster, more consistent and easier to scale.
Related Articles
- Understanding the JGID Master Matrix
- Understanding Item Types
- Understanding Categories & Subcategories
- Understanding Instrument Terminology
- Understanding Worksheets
- Understanding Daily Labour Summaries