Reopening a completed Job
Overview
There may be times when you need to continue working on a Job after it has already been completed.
In this situation, you can change the Job Status back to Current, allowing you to make the necessary updates before completing the Job again.
When Should I Reopen a Job?
You may wish to reopen a Job if:
- Additional work needs to be completed.
- Information needs to be corrected.
- Worksheets, Field Notes or other records need to be updated.
- The Job was completed accidentally.
Changing the Job Status back to Current allows the Job to continue through the normal workflow.
Completing the Job Again
After making your changes, you can complete the Job again as normal.
However, it is important to understand what happens next.
Because JGID treats this as a completed Job, it will automatically create another Draft Invoice.
The new Draft Invoice will be identical to the original invoice that was created when the Job was first completed.
Important
If the original Draft Invoice has already been created, you should review your invoices carefully after completing the reopened Job.
In most cases, the newly created Draft Invoice will not be required and should be cancelled to avoid accidentally invoicing the customer twice.
Always confirm which Draft Invoice should be used before completing or issuing an invoice.
Best Practice
- Only reopen a Job when further work or corrections are genuinely required.
- Remember that completing the Job again creates a new Draft Invoice.
- Review your Draft Invoices immediately after re-completing the Job.
- Cancel any duplicate Draft Invoice that is not required before it is issued.
Related Articles
- Completing a Job
- Understanding Invoices
- Understanding Invoice Statuses
- Revising an Invoice
- Understanding Related Documents