Understanding the JGID Business Mobile App

Overview

The JGID Business Mobile App connects your office and field teams, giving technicians everything they need to complete their work while keeping the office updated in real time.

Using the app, technicians can view their scheduled Jobs, access project information, clock in and out, complete Worksheets, view & record important Field Notes, complete Job Hazard Analysis (JHAs), capture customer signatures and more.

Managers and supervisors have additional features, including the ability to view team schedules, manage Jobs and make scheduling changes directly from the app.

Unlike the JGID Forms App, which is a native app designed to work offline, the JGID Business App requires an internet connection. This allows everyone to work from the same live information, ensuring changes made in the office are immediately available in the field, and updates from the field are instantly available back in the office.

Who Uses the JGID Business App?

Different user levels have access to different features.

Employees can:

View their scheduled Jobs.
Clock in and out.
Complete Worksheets.
Record Field Notes.
Access the Job Scope.
Complete JHAs and Daily Labour Summaries (DLS)

Supervisors can also:

View and manage team schedules.
Assign and remove workers.
Move scheduled Jobs.
Return Jobs to the Job Queue.
Access additional project information, including the Job Scope.

Supervisors have the same scheduling capabilities as Managers but do not have access to financial information.

Managers and Administrators have full access to scheduling, project management and business information available within the mobile app.

What Can You Do in the App?

Depending on your permissions, the JGID Business App allows you to:

View your calendar and scheduled Jobs.
Manage team schedules.
View Job Scope information.
Access Pick Lists.
Record Field Notes and photos.
Complete Job Hazard Analyses (JHAs).
Clock in and out.
Complete Worksheets.
Complete Daily Labour Summaries (DLS).
Scan equipment using RFID, QR codes, barcodes or NFC tags (where enabled).

JGID Business App vs JGID Forms App

JGID includes two mobile apps, each designed for a different purpose.

JGID Business App

Requires an internet connection.
Provides live access to Jobs and scheduling.
Connects office and field teams in real time.
Used for day-to-day job management.

JGID Forms App

Works offline.
Designed for inspections and custom forms.
Synchronises completed forms when an internet connection becomes available.

Each app has been designed for the tasks it performs best.

Typical Daily Workflow

For most technicians, a typical day using the JGID Business App is:

View scheduled Jobs.
Review the Job Scope and Field Notes.
Complete the Job Hazard Analysis (JHA), if required.
Clock in when arriving on site.
Complete the work and record any notes or photos.
Clock out at the end of the shift.
Complete the Worksheet.
Complete the Daily Labour Summary (DLS), if required.

This workflow ensures the office receives accurate labour hours, job progress, supporting documentation and signed records ready for review and invoicing.

Best Practice

Ensure you have an internet connection before using the JGID Business App.
Review the Job Scope and Field Notes before starting work.
Record notes and photos as work progresses rather than waiting until the end of the day.
Complete Worksheets and DLS records promptly after clocking out.

Navigating the Mobile App
Viewing Scheduled Jobs
Clocking In and Out
Completing a Worksheet
Completing a Daily Labour Summary (DLS)
Using Field Notes
Completing a Job Hazard Analysis (JHA)